Fusion Freight Trans LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our truck dispatch coordination services, or opt in to receive SMS messages from us.
For specific details regarding our text messaging program and consent collection, please also review our dedicated SMS Consent Page and Terms & Conditions.
1Information We Collect
Contact Information: Name, email address, mobile phone number, and motor carrier company name you provide via online forms, email, or telephone.
Usage Data: IP address, browser type, pages visited, referring URLs, and time spent on our site (via standard cookies and telemetry).
Service Data: Information related to dispatch operations, including USDOT/MC authority numbers, equipment type (dry van, reefer, flatbed, box truck, hotshot, etc.), preferred freight corridors, load specifics, and routing preferences.
2How We Use Your Information
To provide, coordinate, and manage our independent truck dispatch services.
To respond to your inquiries, questions, and send service-related operational updates.
To send you SMS text messages (only if you have expressly opted in).
To complete broker carrier setup packets and rate confirmation workflows on your behalf.
To improve our website, carrier portal tools, and operational workflows.
To comply with legal, regulatory, and FMCSA commercial compliance obligations.
3. SMS / Text Messaging Program
When you opt in to receive SMS text messages from Fusion Freight Trans LLC, the following terms apply:
Program Description: You will receive dispatch updates, load assignments and offers, route optimization suggestions, delivery confirmations, delay alerts (traffic/weather), payment/remittance notifications, and occasional customer care surveys.
Message Frequency: Message frequency varies. You may receive multiple messages per week depending on your active dispatch activity and load volume.
Rates: Message and data rates may apply. Please check with your mobile wireless carrier for details regarding your specific messaging plan.
Opt-Out (STOP): To stop receiving SMS messages at any time, reply STOP or UNSUBSCRIBE to any text message you receive from us. You will receive a one-time confirmation message verifying your opt-out.
SMS opt-in data and consent are not shared: No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for any purpose. This information is never sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Details about how you provide consent to receive messages are available on our SMS Consent page.
4Data Sharing and Disclosure
We share personal information strictly in the limited situations described below:
No Selling: We do not sell, rent, lease, or trade your personal or business information to anyone.
SMS Opt-In Data and Consent Are Never Shared: The categories of sharing below do not apply to SMS opt-in data or consent. Your phone number, SMS opt-in data, and SMS consent are not shared with any third parties or affiliates. The only exception is our authorized telecommunications gateway provider, which transmits messages on our behalf under strict contract and may not use your information for its own purposes.
Service Providers: We may share non-SMS information (such as website usage telemetry or email contact details) with trusted cloud vendors (such as hosting providers and secure transactional email platforms) who assist in operating our services. They are contractually bound to keep your data secure.
Legal Compliance: We may disclose information if required by law, court order, subpoena, or to protect our legal rights or the physical safety of others.
Business Transfers: In the event of a merger, acquisition, or asset sale, information may be transferred as part of the business assets subject to this Privacy Policy. SMS opt-in data will remain protected and not shared with third parties for marketing.
Affiliates: We do not share your personal information with affiliates for their own marketing or promotional purposes.
5Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, destruction, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6Your Rights and Choices
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message (see Section 3).
Access and Correction: You may request access to or correction of your personal data by contacting us at dispatch@fusionfreighttrans.com.
Data Deletion: You may request that we delete your personal information, subject to any federal transportation records or contractual retention requirements.
Cookie Preferences: You can control or disable browser cookies through your browser settings.
7Retention of Data
We retain your personal information only as long as necessary to provide our dispatch services, comply with transportation regulations, resolve commercial disputes, and enforce our agreements. If you opt out of SMS messaging, we will retain your mobile number on our internal suppression list to ensure you are not contacted again.
8Children's Privacy
Our services are commercial B2B dispatch solutions and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
9Changes to This Privacy Policy
We may update this policy periodically to reflect operational, legal, or carrier compliance updates. The latest version will always be posted on this page with the “Last Updated” date at the top. We encourage you to review it periodically.
10Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or our SMS program, please contact us at:
